Privacy policy

Last updated: 12 May 2026

This privacy policy explains how Jolly Good Guide handles personal information.

Who we are

Jolly Good Guide is operated by:

Jolly Good Loans
info@jollygoodloans.com
Citibase Limited, Broadacre House, Market Street, Newcastle Upon Tyne, NE1 6HQ

What information we may collect

Depending on how the site is configured, we may collect:

Information you send to us through contact forms or email
Technical information such as IP address, device type, browser type and pages visited
Analytics information about how visitors use the site
Cookie or similar technology information

How we use information

We may use information to:

Respond to messages
Fix website issues
Understand how the site is used
Improve content and navigation
Protect the site from spam, abuse or security issues

Analytics

This site does not currently use third-party analytics cookies or tracking technologies. If analytics are introduced in future, this policy will be updated accordingly.

Contact messages

If you contact us, we will use the information you provide to respond to your message. We do not use contact messages to provide financial advice, debt advice or loan recommendations.

Sharing information

We do not sell personal information. We may share information with service providers who help operate the website, such as hosting or security providers.

How long we keep information

We keep contact messages for up to 12 months unless we need to keep them longer for legal or administrative reasons.

Your rights

Under UK data protection law, you may have rights to:

Access your personal information
Correct inaccurate information
Ask for information to be deleted
Object to or restrict certain uses
Complain to the ICO at ico.org.uk

Contact

To exercise your rights or ask about this policy, email info@jollygoodloans.com.